Intraday Monitor
GREEN
Salary Phase: --
Data as of: --
Lag: --
Total Calls
--
--% of expected
Queue Calls
--
--
IVR Calls
--
--
Active Agents
--
--
Projected EOD
--
--
📈
Pace Tracker
⚠
Alerts
🕒
Hourly Breakdown
Hour
Calls
Answered
AR%
Agents
vs Yesterday
👤
Agent Activity
Agent
Calls
Answered
AR%
Last Call
Status
🎯
Priority Coverage
Band
Attempted
Answered
AR%
Avg Loan Amt
📊
DPD Segment Performance
Bucket
Calls
Answered
AR%
Value Reached
⭐
Golden Hour Report (7-10 AM)
Hour
Calls
Answered
AR%
% of Day's Answers
🚨
Recommended Actions